I'm sorry to hear you're having this issue! Would you be able to help us troubleshoot this issue? If so, can you send us a debug log by following these steps?
- Make sure you're running the latest release, 11.0.5
- On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
- Reproduce the issue and note the time so we'll know where to check in the log file
- Click the "Export Info to File" button on the Settings > Troubleshooting tab
- Reply with the file attached
- Disable debug logging after sending the log
Thanks!
SniperFodder
50 discussion posts
Okay, here's the requested info. I recorded switching to my duplicated display profile, waited for it to finish, then switched to the extended display profile. The second switch was around 10:15 MT (UTC -7).
• Attachment [protected]: DisplayFusionDebugInfo.zip [263,742 bytes]
We have just released a new test version that we hope will fix this issue. You can download it from here:
https://www.binaryfortress.com/Data/Download/?Package=displayfusion&test-11.0.6=1
Would you be able to install the new version and see if your issue still happens? If the issue still exists can you gather another round of debug info for us using these steps?
- Make sure you're running the new test build
- On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
- Reproduce the issue and note the time so we'll know where to check in the log file
- Click the "Export Info to File" button on the Settings > Troubleshooting tab
- Reply with the file attached
- Disable debug logging after sending the log
Thanks for your help with this issue!
SniperFodder
50 discussion posts
Hello,
Issue persisted with the beta. Attached is the logs, with the switch occuring around 4:42 PM MT (UTC -7).
• Attachment [protected]: DisplayFusionDebugInfo.zip [200,626 bytes]
Curtis Duhn92922
1 discussion post
I started experiencing the same issue today on 11.0.5. Switching profiles has no effect.
SniperFodder
50 discussion posts
Fun. Good to know it's the latest version that is the cause.
I haven't tested the other monitor profiles, but for me it is the one that extends my displays that doesn't work. The one that causes my two monitor profiles to duplicate the desktop works just fine, if that helps with narrowing down the issue.
SniperFodder
50 discussion posts
Did not fix unfortunately. Ran the monitor profile switch at 10:16 MT (UTC -7)
• Attachment [protected]: DisplayFusionDebugInfo.zip [230,246 bytes]
SniperFodder
50 discussion posts
Issue still persists. It seems it's having issues extending the displays on my monitor's 2 and 3, but has no issues duplicating the display on 2 and 3.
Ran the command to extend the displays around 14:07.
• Attachment [protected]: DisplayFusionDebugInfo.zip [210,914 bytes]
William Termini
3 discussion posts
Howdy, I am also having the same problem. Some more info on my set up.
Display switching works if no monitors are disabled during the switch.
If all displays remain active and its just changing to mirroring it seems ok, I think
However when a display should be disabled the app hangs when switching profiles and then nothing happens.
I also can not disable a display from the UI.
I tried the beta, and its still broken.
I have reverted back to the lasted version 10.1.2 and its working as expected
My GPU is Nvidia if thats helpful.
SniperFodder
50 discussion posts
I can confirm the latest beta build provided fixes the issue for me as well.
SniperFodder
50 discussion posts
Will do. Thanks for looking into it and getting it resolved! I see that there were a couple of threads I missed about this issue. I'll try to chime in on other discussions that are already open next time.
Hope you have a happy new year!
William Termini
3 discussion posts
Thanks working great, small nitpick the wallpaper did not update when switching from my Desktop setup to TV setup it kept the old one... not sure if that was working before other than that it seems fine.
William Termini
3 discussion posts
• Attachment [protected]: DisplayFusionDebugInfo.zip [142,726 bytes]
Jan 4, 2025 (modified Jan 4, 2025)
•
#20
I think we have found the issue and fixed it. We'll be releasing Beta 6 next week. As long as you have auto-updates enabled in DisplayFusion you should get prompted once it's out. Thanks!
