Hi, I have just installed DF through Steam. I have one large Dell U38 monitor. I have split my screens into a vertical down the middle and the left side then slip horizontally as well. When I drag a window into any section, it doesn't snap, just sits there. If I then click the Maximise \option on the window, it expands to the size of the window, but the auto snap is not happening. Really frustrating me. Help! Thanks Andy

Hi I tried that, it seems to have helped. The only thing I've noticed is that if I am on window and I drag it to a new snap area, and then drag back - it doesn't snap back to the section I was in. It just floats, and then I have to maximise to get it to snap back. Is that the expected behaviour? Otherwise I think you have fixed it, so thank you!

Not particulary quickly, and it doesn't matter how many times I do it, it doesn't snap. But if I go to a different window on a differnt part of the screen and drag to that area then I see the 1.1 in bold and it will snap. So it's like it just doesn't recognise that particular window whatsoever, but it does recognise others. Kind of annoying but I'm finding ways to deal with it, but it's not a great UI experience.

No, releasing in between. Should I do a video and send it through?

Hey Keith, here is the video, unfortunately it doesn't seem to pickup the 1.1, 1.2, 1.3 snapping visual cues your product shows on screen - not showing in the zoom, but hopefully you get the idea from my audio when the snapping is working.

Happy to do an actual zoom with you as well if that helps.

Cheers
Andy

Any update? Thanks Andy

:Hi, no luck. If anything it seems worse. At the moment, I'm not getting the 1.1, 1.2 snapping showing whatsoever. If I drag a window around it doesn't show or snap whatsoever. If I maximise the window is expands to the size of the display fusion config - eg I'm 1/2 and 1/2 at the moment and if I maximise the window it goes to 50%. But otherwise it's not doing anything and feels worse than what I had previously. Is the potentially a software clash issue. What is the process for a refund if this can't be resolved. I'm a bit over it at this point and would prefer to uninstall and get a refund unless there is a clear path forward.

Thanks
Andy

Still happy to do zoom btw, but also don't want to spend much more time trying to troubleshoot. I just need a product that works on my pc and give me some efficiency, at the moment I'm not getting any.

Thanks
Andy

Hi Keith, I turned it on and just did the moving of the windows and didn't get any snapping behaviour. Turned to log on a 1.25pm AEST. Log attached.

Hi, I'm running TrendMicro. There aren't any quarantines showing. I added the file you mentioned to the exceptions list but no luck. I've tried uninstalling and reinstalling via steam, no improvement. Is there anyother reason the hook32 would not be working?

Hi, yeah I can see both that and the App64. I tried executing both, just for the fun, but no noticeable difference.

Same problem on 5120 * 1440 ultra-wide monitor split into 3 virtual screens. Generally, window snapping does not work. But sometimes it works and I can't find any logic in it. Processes: DisplayFusion.exe, DisplayFusionHookApp32.exe, DisplayFusionHookApp64.exe. DisplayFusion trial version. Windows 10 x64 LTSC, version 1809

This has been bothering me too on my 5120x1440 monitor. I finally figured out snapping will work, if the settings window is open. The moment you close it (To the task bar) it stops working again.

Edit: Maybe not.. still craps out sometimes.

Hi, will have to get back to you, I've moved back to using the Dell App as it works without issue, but only if Display Fusion is not installed. So I'll install Display Fusion when I find time and check if the task manager shows it. A bit over it tbh, too much hassle to try to get something I've paid for working when something I got free works without issue.

yes

Same issue, no snap to edges with mouse or using win-left/right arrow. Win-up/down works correctly. Dual monitor (2x 1920x1080) with no splits. "show monitor selector when dragging non-maximized windows to split monitors" was tried to no avail. Running 9.7.1 (beta4).

There is th4e same behaviour with win-left/right arrows on both primary and seconard monitors.

> "Windows taskbar shows all, DisplayFusion shows relevant"

The behaviour is identical.

Multitasking, Working with muplitple windows, Snap windows is OFF, so no options are selected.

Thanks Keith, this fixed it! And thank you Microsoft for changing the switch and making me look silly.