Processing Ajax...

Title

Message

Confirm

Confirm

Confirm

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure?

User Image
Jason Gransden30711
2 discussion posts
I have Windows 10 set to turn off my display after being idle for 15 minutes (computer doesn't go to sleep, just turns off display). Since installing the last update for DisplayFusion my screens will no longer turn off. I've tested by closing DisplayFusion, and the screens will turn off as long as it's not running, but if I reopen it the screen just stay on all the time.

Edit: Also, I've checked in command prompt, using the "powercfg -requests" command, and it shows there are no requests for the display, so I'm not sure what type of call is keeping the display on.

Edit 2: I went ahead and ran a long for a little over 15 minutes, and attached that to this comment, in case that will be useful.
• Attachment [protected]: DebugInfo.html [146,596 bytes]
• Attachment [protected]: DisplayFusion.log [1,945,762 bytes]
Oct 28, 2017 (modified Oct 28, 2017)  • #1
User Image
Henk Mul
8 discussion posts
Having the same issues since I've installed the Windows 10 Fall Creators Update.
Tried all DisplayFusion 9 Beta's and the final. Also the latest DisplayFusion 8 has this issue.

When using DisplayFusion for my wallpapers, my PC will never start the (Windows or DisplayFusion) screensaver nor will it put my monitors in standby or let my PC go into sleep mode.

When I disable the wallpaper functionality, the screensaver (Windows & DisplayFusion) will work again. Also my 3 monitors will go into standby and the PC will also enter sleep automatically again.
Oct 28, 2017 (modified Oct 28, 2017)  • #2
User Image
Dreytac
11 discussion posts
I'd like to report that I'm having the same issue.

The issue only seems to take effect for me when I enable DisplayFusion's management of the desktop wallpaper.

I'm using the latest Windows 10 with the latest DisplayFusion 9 beta.
Oct 30, 2017 (modified Oct 30, 2017)  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks for the heads up! We were able to reproduce this issue here and we'll be sure to let you know when we've gotten it all fixed up.

Thanks!
Oct 31, 2017  • #4
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just released a new DisplayFusion beta version (https://www.displayfusion.com/Download/Beta/) and this issue should be all fixed up. Please let us know if you run into any trouble after updating.

Thanks!
Nov 13, 2017  • #5
User Image
Jason Gransden30711
2 discussion posts
Downloaded the new release, got the wallpaper running, and my computer just went to sleep, so everything seems to be working excellently now. Thanks for the hard work!
Nov 14, 2017  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
No worries, glad to hear it. Thanks for following up!
Nov 14, 2017  • #7
User Image
Jonathan Frøland93730
1 discussion post
having the same issue with steam version of display fusion
Jul 15, 2019  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Jonathan: Could you provide some more details? Is the computer not entering screen saver/sleep mode? What happens if you exit DisplayFusion, does it then enter sleep mode correctly?
Jul 15, 2019  • #9
User Image
Marcinick
2 discussion posts
I'd like to tag into this thread. I know I'm almost a year late to it, but I just bought DisplayFusion on Steam and am using it to manage taskbars on my 3 monitors. Over the past few nights I've noticed that at least 1, sometimes 2, and for the past two nights now all 3 monitors will not go to sleep fully. the screens go black, but it's that backlit black versus truly turning off. ive gone over settings with a fine tooth comb and nothing I can find seems to be causing this. it's not a problem per se, but it is incoconvenient to have light shining up my room while I'm trying to sleep.
May 1, 2020  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Marcinick: If you exit DisplayFusion, does this still happen?
May 6, 2020  • #11
User Image
Marcinick
2 discussion posts
I am not certain truthfully. I will disable displayfusion tonight and advise tomorrow what that result is.
May 6, 2020  • #12
User Image
Peter Grove
3 discussion posts
Hi, I have DF Pro 9.6.1 which I use with 3 monitors + Windows Pro64
I can't get the Screensaver to start. If I boot up without DF the screensaver works fine - I want to use Google photos
If I load DF and test Google photos from the Win10 Screensaver it works fine. If I test it within DF it doe not work

The moment I load DF the screensaver does not start up.
I really miss th ephotodisplay
Rocky
May 6, 2020  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Peter: Unfortunately the Google Photos screen saver doesn't work with DisplayFusion. It's been a while since I tested it, but we used to run into many issues with it not working :(
May 12, 2020  • #14
User Image
Boris Coleman54044
4 discussion posts
@Keith Lammers im four years late to this thread and i am having the same problem as another person who never got back to you about the screens just going black and mine does the same thing only with display fusion on
Jul 3, 2024  • #15
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Jul 3, 2024  • #16
User Image
Boris Coleman54044
4 discussion posts
here
• Attachment [protected]: DisplayFusionDebugInfo.zip [232,352 bytes]
Jul 3, 2024  • #17
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. Can you update to our latest beta and let me know if the issue persists? Here's the link: https://www.displayfusion.com/Download/Beta/
Jul 9, 2024  • #18
User Image
Boris Coleman54044
4 discussion posts
it is still happening and ive figured out that it is the screensaver timing even though i have screensaver disabled
Jul 15, 2024  • #19
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
If you open the Windows Settings > System > Power > Screen and sleep > What are those two timers set to?
Jul 18, 2024  • #20
User Image
Boris Coleman54044
4 discussion posts
they are set to never
Jul 18, 2024  • #21
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Strange, DisplayFusion doesn't have a setting to control the screen sleep, that should all be handled by Windows. If you have the screensaver set through windows and just have DisplayFusion running, does the issue still happen?
Jul 23, 2024  • #22
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)