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11 discussion posts
My Monitor Configuration Setup:

Monitor Configuration - DOUBLES:
  • Main Monitor [2560x1440 @ 144hz - Nvidia 3080Ti]
  • Secondary Monitor [1920x1080 @ 60hz - Intel iGPU (12700k) hdmi]

Monitor Configuration - TRIPLES:
  • I have a triple-screen simracing setup (3 x 32" - 3080Ti) as well, but they seem to be working fine

ISSUE:
My DisplayFusion setup has been working great until a recent Windows Update installed a new driver for my iGPU (Intel Corporation - Display - 31.0.101.5186) on March 6th,2024. Now, my secondary monitor (that is connected to my iGPU) won't wake up after the PC has went to sleep.

When I am in my "DOUBLES" configuration, and try to wake my PC up from sleep, the Secondary Monitor does not wake-up, and my Main Monitor flickers repeatedly as it appears DisplayFusion is trying to wake it, or set the background for it, or something(?). It will keep flickering like this until I right-click on the desktop, go to Display Options and then click the "Detect" button to force it to detect new displays. Note: all of my monitors show up properly in the Display Options, and when I click the "Detect" button, it says no new dipslays are detected, but a second later, the secondary monitor will turn on. If I close DisplayFusion and sleep/wake the PC, this does not happen and the monitor wakes up fine.

Things I've already tried:
  • I've used DDU and completely wiped all of my Intel and Nvidia graphics drivers and reinstalled manually.
  • I've tried the previous version of the Intel iGPU driver that was working, and a few previous ones as well just to be sure.
  • I've tried uninstalling DisplayFusion and reinstalling (although after reinstalling, all of my settings and stuff were still there so I can't say this was a "clean/complete" uninstall?
  • I was originally using the latest Beta 2 version, I reinstalled the current non-Beta version and same results.

Uploading my log files here. I cleared the log, then put the PC to sleep, woke it up, (had the issue), (did my janky fix with the Detect button), and then captured the log files).

**Edit: 3/11 - added the detail about trying both Beta and non-Beta version.

Appreciate any help / ideas.
Thanks!
• Attachment [protected]: DisplayFusionDebugInfo.zip [157,840 bytes]
Mar 11, 2024 (modified Mar 11, 2024)  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We have some changes coming in our next beta here that might help, so we'll let you know once it's released to try out. You'll likely need to recreate your profile after updating to the beta as well.

Thanks!
Mar 12, 2024  • #2
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11 discussion posts
Thanks Owen! I'm fine recreating my configurations...is there a guide / instructions on how to actually do a complete wipe and start clean? I'd be willing to try that now even prior to the new Beta. When I simply uninstall and reinstall it, all of my configurations appear to be saved still, so not a complete wipe/reset.
Mar 12, 2024  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
In the DisplayFusion Settings > Troubleshooting tab, there's a "Reset All Settings to Default" button that you can use
Mar 13, 2024 (modified Mar 13, 2024)  • #4
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Hi Owen - I wanted to follow-up on this topic given the new Beta 3 release and some additional troubleshooting info I've found. This issue still persists in that my 2nd monitor running on my Intel iGPU won't wake from sleep. The main monitor comes on, and you see the desktop shrink/grow a few times like it's trying to work its DisplayFusion magic but just keeps flickering away like that until I actually go to Display Settings --> and physically click the "Detect Display" button...then about 3 seconds later the 2nd monitor wakes back up. It's 100% repeatable, so hoping it perhaps shows up in the logs (link below).

New info I've found: it is definitely related to Windows Update pushing a new display driver for the Intel UHD Graphics 770 (version: 31.0.101.5186) a few weeks back. If I force reinstall the older driver version from the motherboard's website (ASUS: version #.4824) the issue goes away. Or if I close DisplayFusion, the issue goes away. Unfortunately, Windows Update keeps forcing the new driver install and the issue keeps coming back. (yes, I know I can disable the driver update via a group policy edit but am hoping for other options).

I've uploaded my latest L1 log files in my other issue thread (https://www.displayfusion.com/Discussions/View/one-of-my-displays-is-always-set-to-disconnect-display-and-i-have-to-manually-set-it-to-extend-desktop/?ID=018d4dd0-02da-73ff-a19f-83fa861676f8#3
Mar 25, 2024  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
That's really strange, we were able to get that same intel driver version and test it out here, it worked fine. Do you have any triggers created to adjust the monitors on wake or something? DisplayFusion shouldn't be interfereing at all when waking from sleep
Apr 19, 2024  • #6
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