Ben Herd
8 discussion posts
I am using HotDocs within Word using a dual-monitor Display Fusion setup. When a HotDocs function in Word is selected that would usually create a dialog window, it doesn't appear (it's apparently off to the side of the monitor's viewing area). When I exit from Display Fusion, the spawned dialogue window appears as normal.
Is there a way to combat this?
I'm using DF 4.3
Thank you,
Ben
Feb 1, 2013 (modified Feb 1, 2013)
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#1
Ben Herd
8 discussion posts
Here you go.
The activity was shortly after 8:35 am (within the first half of that minute certainly).
Thanks,
Ben Herd
• Attachment [protected]: DisplayFusion.log [162,923 bytes]
Ben Herd
8 discussion posts
...and this one.
• Attachment [protected]: Troubleshooting Tab.txt [58,604 bytes]
Thanks Ben! I can see in the log where it opened off the screen, as the window has X and Y values of -32000 (weird!), though according to the log, DisplayFusion isn't the one that's putting it in that location.
I did notice in the log that you're loading a Monitor Profile using DisplayFusion, so I'm wondering if that has anything to do with it. If you leave DisplayFusion running, but set your monitor settings using the Windows Screen Resolution settings instead of loading the DisplayFusion Monitor Profile, does this issue still occur?
Ben Herd
8 discussion posts
I changed the windows resolution around a bit with the native Windows tools and the issue still occurs. If I exit DF, the issue does not occur.
Ben Herd
8 discussion posts
FYI...
Same behavior in DF 5.0.
Ok, interesting! Would you be able to provide some more detailed steps on how to reproduce the issue with HotDocs so that I can test it out here?
Thanks!
