Hello,

How often is this happening?

Thanks!

Hello,

Unfortunately, there's nothing in the log that we can go off of at the moment. This will be tough to pin down if it's happening that infrequently. The next time the issue happens, can you try enabling logging, and then pressing the start button a few times to make sure it gets picked up? I'll put some detailed steps on how to enable loggin below:

• On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
• Reproduce the issue and note the time so we'll know where to check in the log file
• Click the "Export Info to File" button on the Settings > Troubleshooting tab
• Reply with the file attached
• Disable debug logging after sending the log

Thanks!