Start Button works on primary monitor's taskbar only

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Matthew Saikaley

7 discussion posts

I just downloaded displayfusion 6.0. It detects my version of start button (StartIsBack) and displays the Start button on both taskbars, but the start button on the secondary monitor's taskbar does not do anything. Clicking it is just like clicking a blank space on the taskbar. Any ideas? Can I get it so that StartIsBack works on both monitors?

Jul 13, 2014 • #1

It should definitely work with StartIsBack. If it still doesn't work after a reboot of your machine, could you send over a debug log?

On the Troubleshooting tab, change the Logging drop-down to "Logging: Important Only"
Restart DisplayFusion
Click the Start button on the DF taskbar a few times, note the time so we'll know where to check in the log file
Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
Disable debug logging after sending the log

Thanks!

Jul 15, 2014 (modified Jul 15, 2014) • #2

Matthew Saikaley

7 discussion posts

Here you go.

I clicked a bunch of times at 9:53 and again at 9:54 (close to 9:55).

• Attachment [protected]: DebugInfo.txt [70,612 bytes]

• Attachment [protected]: DisplayFusion.log [579,479 bytes]

Jul 17, 2014 • #3

Thanks! If you move the mouse to the second monitor, and just press the Windows key on your keyboard, does it open the Start menu?

Jul 18, 2014 • #4

Thanks! If you move the mouse to the second monitor, and just press the Windows key on your keyboard, does it open the Start menu?

Jul 18, 2014 • #5

Matthew Saikaley

7 discussion posts

No, it still opens it on my primary monitor (even if I click somewhere on my secondary monitor).

Jul 19, 2014 • #6

Ok, strange! For some reason, DisplayFusion can't get the window handle for the Start menu. Which version of StartIsBack are you running?

Jul 21, 2014 • #7

Matthew Saikaley

7 discussion posts

StartIsBack+ 1.6.2

According to the site that is the most recent version for Windows 8.1

Jul 23, 2014 (modified Jul 23, 2014) • #8

Ok, would you be able to try updating to DisplayFusion 6.0.1 Beta 1 (http://www.displayfusion.com/Download/Beta), to see if maybe there's just something wonky with 6.0?

If that doesn't work, could you try 5.1.1 (http://www.binaryfortress.com/Files/DisplayFusion/DisplayFusionSetup-5.1.1.exe) as well?

Thanks!

Jul 23, 2014 • #9

Matthew Saikaley

7 discussion posts

Same thing happened with both versions. The icon appears on the secondary monitor but clicking it does nothing. It has the same effect as clicking a random empty spot on the taskbar.

Jul 25, 2014 • #10

Ok, I'm wondering if something in your StartIsBack settings might be part of the issue. Could you export the following registry key and attach it?

HKEY_CURRENT_USER\Software\StartIsBack

If you could also export your DisplayFusion Settings (Settings > Options tab) and attach them as well, that would be excellent

Thanks!

Jul 28, 2014 • #11

One more thing to try as well. Could you try enabling the "Taskbar: Invoke Start Menu using simulated click" option in the Settings > Advanced Settings window to see if that makes any difference?

Jul 31, 2014 • #12

Matthew Saikaley

7 discussion posts

That advanced options setting did the trick. Thanks!

Aug 1, 2014 • #13

Awesome, glad to hear it!

Aug 1, 2014 • #14