Processing Ajax...

Title

Message

Confirm

Confirm

Confirm

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure?

User Image
Mikko1
2 discussion posts
Hi,

I've got a 5 monitor setup with 3 monitors being in surround and the surround it split into 3 parts. When I click start on any of the surround monitors it opens the start menu but on the leftmost monitor not on the monitor I clicked start on.
Apr 17, 2017  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you attach a debug log? I wasn't able to reproduce this issue here :(
  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log
Apr 20, 2017  • #2
User Image
Mikko1
2 discussion posts
You can find the log files attached to this message. I reproduced it at 18:33.
• Attachment [protected]: DebugInfo.html [186,675 bytes]
• Attachment [protected]: DisplayFusion.log [649,585 bytes]
Apr 20, 2017  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I was finally able to reproduce this with more testing and have added it to our list to fix up. We'll be sure to let you know when it's all sorted out :)
Apr 24, 2017  • #4
zinc1282's profile on WallpaperFusion.com
Ditto on this. I am having the same problem lately. Any luck on a fix?
Jul 16, 2017  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Not yet, sorry. We will be sure to post an update when this is all fixed up.

Thanks!
Jul 18, 2017  • #6
User Image
Alex Harris
1 discussion post
Hi, just adding a +1, I think -- the start menu always opens on the left-hand monitor, with one exception: if the menu is already open on the left monitor and I click the icon in the right monitor's taskbar, then it closes the one on the left and opens it on the right.

Thanks!

UPDATE: A little later the same day it started working. I can't think of anything I did that might have impacted it. It was not working as described above, very consistently, and at some point I realized it was working as expected.
Oct 24, 2017 (modified Oct 24, 2017)  • #7
User Image
Matthew Shapiro
29 discussion posts
This issue still open?

Setup: Two monitors, DF taskbar on secondary, Windows taskbar on primary.

Normal Behavior:
Start menu opens on active monitor in response to Start key being pressed; Start menu opens on monitor on which Start Button is clicked.

Observed Behavior:
Start menu opens as described above, until I click the Start Button on the secondary (DF) monitor. At that point, all attempts to open the Start Menu from the primary monitor (clicking button, keyboard key) result in the primary Start Button highlighting as in mouse-over, but the DF Start Menu displaying on the secondary monitor.

Resolution:
Manually click the Start Button on the secondary monitor, then hit Escape. Start menu will now correctly open on the primary monitor again (until it's opened on secondary, at which point it starts stealing focus again).
• Attachment [protected]: DisplayFusionDebugInfo.zip [57,074 bytes]
Dec 21, 2017  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I can't seem to reproduce that here using your monitor configuration and those steps :(

Does it matter what you do when you open the Start menu on the second monitor? (e.g. launch an app, or just close the menu?)
Dec 21, 2017  • #9
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)