Start10 Menu display issue when not using "Windows 10 Style"

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Kevin Scharnhorst

52 discussion posts

Steps to reproduce:

Have DF Taskbar set to vertical orientation
Align Start button at bottom
In Start10 use either the "Modern Style" or "Windows 7 Style"

The resulting Start menu does not display in the correct position, but is shifted off screen. I cannot test this with the Windows Taskbar of course because there is no option to move the Start Button on the Windows Taskbar.

I believe this may have been the issue with this Discussions post from 2017.

Feb 5, 2020 • #1

Could you send me a copy of your troubleshooting info? Here are the steps:

Open the Settings > Troubleshooting tab
Click the "Export Info to File" button
Reply with the file attached

Thanks!

Feb 5, 2020 • #2

Kevin Scharnhorst

52 discussion posts

Sure, attached.

• Attachment [protected]: DisplayFusionDebugInfo.zip [25,974 bytes]

Feb 6, 2020 • #3

Kevin Scharnhorst

52 discussion posts

Here's a screenshot. The placement of the Start Menu is not consistent. Sometimes the menu appears way below the screen as is the case in the screenshot. Other times the menu hovers well above the lower left corner.

• Attachment: 2020-02-05_21-49-31.png [50,927 bytes]

2020-02-05_21-49-31.png

Feb 6, 2020 • #4

Thanks! We'll do some testing with your setup and see if we can reproduce this here. I'll keep you posted when we have more news.

Feb 6, 2020 • #5

Do you just have the one monitor? I'm only seeing one in the troubleshooting info.

If you have two monitors, could you send me a new copy of the troubleshooting info when both are connected?

Feb 6, 2020 • #6

Kevin Scharnhorst

52 discussion posts

I have a dock I connect with at work. I most often have two external monitors connected to the laptop. I'll try to get another log generated tomorrow at the office.

Feb 7, 2020 • #7

Kevin Scharnhorst

52 discussion posts

Attached is the log generated with the two external monitors connected.

• Attachment [protected]: DisplayFusionDebugInfo.zip [32,261 bytes]

Feb 7, 2020 • #8

Thanks! We'll do some testing with the same setup as yours early next week and see what we can find out.

Feb 7, 2020 • #9

Quick update, I was able to reproduce this here and have added it to our list to see if we can fix it up.

Thanks!

Feb 10, 2020 • #10

Kevin Scharnhorst

52 discussion posts

You probably already know this... I hadn't played with the Scaling for a while but I just did and it is a factor.
Things to add:

Clicking the start button shows the start menu off screen, and often causes the DF taskbar to reload.
Pressing the windows key shows the start menu in the correct

Clicking the start button shows the start menu off screen, and perhaps less often causes the DF taskbar to reload.
Pressing the windows key does NOT show the start menu in the correct position... it is offset.

Mar 5, 2020 • #11

It sure is! Moving the Start10 menu is tricky and it's different with every monitor layout and scaling level