Stephen Hogan
6 discussion posts
Hi,
A niggly little issue.
I set Shift+Z in DisplayFusion Settings - Functions - Window Management - "Toggle Window Always on Top", and apply this setting.
I open 3CX (
http://downloads.3cx.com/downloads/3CXPhoneforWindows14.msi) and press Shift+Z and the window stays on top off all other windows.
However, after I dial a number and when I press the "call" button, the setting to stay on top is lost, and I need to reapply it. the same goes for the "transfer" button (same location in the app, and comes up when I pick up a call and need to transfer it to someone else).
Note that dialing a number does not affect this setting - it seems only on "call", "transfer", "end call" - basically any button located at the bottom of the app.
Wondering if you had any thoughts or if this could be fixed?
Regards,
Stephen
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Apr 11, 2016 (modified Apr 11, 2016)
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#1
Stephen Hogan
6 discussion posts
Hi Keith,
11:15:10 Is when I set the "Always on top" toggle - I then dialed an extension ("150" was the extension number), ended the call a few seconds later, and then checked to see if the toggle was lost, and it was.
I did this a few times before 11:15 as well, as I was testing it while the log was running.
Attached file is the log.
Thanks for your help!
Regards,
Stephen
Thanks! The log doesn't indicate that the "Toggle Window Always on Top" function was run a second time, so it doesn't look like the issue is on DisplayFusion's end. Something must be happening with the app itself that's causing the topmost property to be removed. Hopefully the 3CX devs can provide some insight!
Stephen Hogan
6 discussion posts
Thanks Keith,
I have put your comments here up on the 3CX forum to see if they instigate any response.
Appreciate the help and diagnostics analysis.
Regards,
Stephen
No worries, Stephen, good luck!