Gustavo Lemos Machado370302
4 discussion posts
Hi,
I'm having an issue with DisplayFusion where sometimes it renders an aditional taskbar, besides the default Windows taskbar, on my primary monitor. This happens after I turn off my TV (the third monitor connected to my graphic card). Sometimes it happens on the first time that I cycle the TV power and sometimes it happens after X times (2, 3, 4,...). There is no pattern. After this issue starts, the second taskbars goes away when I turn on the TV and comes back after I turn the TV off. It seems that this "alien taskbar" is the TV taskbar that inadvertently goes to the primary monitor when it shouldn't.
The second taskbar is rendered around 2 inches above the main taskbar. I can only get rid of this issue by rebooting the computer.
I have a desktop with AMD Radeon 7900 graphic card (Sapphire Radeon Vapor-X HD 7950 OC) connected in two 24" monitors (displayport and DVI) and a TV (HDMI). The Catalyst software version is 14.12 and driver is 14.501.1003-141120a-178000C.
My DiplayFusion version is 7.1.
I kindly would like to ask for help on this matter.
Thank you in advance!
displayfusion_01.jpg
Gustavo Lemos Machado370302
4 discussion posts
Dear Keith, thank you for your help and sorry for the late reply.
I've done the following steps, as advised:
1)Configured the debug;
2)Restarted the computer;
3)Started cycling the TV on and off;
4)After the issue I've created the compressed file from the two files that you have asked.
The events that I've done chronologically are:
19:30:30 - Turned ON the TV
19:31:20 - Turned OFF the TV
19:31:45 - Turned OFF the second monitor
19:32:12 - Turned ON the TV
19:33:24 - Turned OFF the TV
19:34:03 - Turned ON the TV
19:34:25 - Turned ON the second monitor
19:37:25 - Turned OFF the TV
19:39:18 - Turned ON the TV
20:06:37 - Turned OFF the TV (PROBLEM SHOWED UP)
All the second are approximated.
Thank you one more time for the support.
• Attachment [protected]: DisplayFusion.rar [93,425 bytes]
Gustavo Lemos Machado370302
4 discussion posts
Gustavo Lemos Machado370302
4 discussion posts
Keith,
any news about my case?
Thank you.