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User Image
doofenshmirtz
46 discussion posts
Hi,

I use Displayfusion with a Samsung Ultra Wide monitor. The screen is divided into three areas.
I use the taskbar with double height.

In the main taskbar icons and tabs are displayed in two lines.
However, with the new beta version, in the two additional areas everything is displayed in just one line, despite the double taskbar height.

How can I fix this?

Thanks
Mar 27, 2023 (modified Mar 27, 2023)  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached

Thanks!
Mar 27, 2023  • #2
User Image
doofenshmirtz
46 discussion posts
see attachment

thanks
• Attachment [protected]: DisplayFusionDebugInfo.zip [281,755 bytes]
Mar 28, 2023 (modified Mar 28, 2023)  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! We've found the issue and it will be fixed up for 10.0 Beta 25 :)
Mar 28, 2023  • #4
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doofenshmirtz
46 discussion posts
When can we expect 10th beta 25?
Mar 29, 2023  • #5
User Image
doofenshmirtz
46 discussion posts
Just installed beta 25, but it doesn't fix the problem.
Even a restart of the system did not help.
Attached a new troubleshooting info.
• Attachment [protected]: DisplayFusionDebugInfo.zip [49,477 bytes]
Mar 30, 2023  • #6
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yeah we just found another issue with the taskbar height detection internally as well, that will be fixed up for Beta 26 and should take care of it for good :)
Mar 30, 2023  • #7
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doofenshmirtz
46 discussion posts
When can we expect version beta 26?
Apr 3, 2023  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Today with any luck!
Apr 4, 2023  • #9
User Image
doofenshmirtz
46 discussion posts
Ok, we were not lucky.
However, I hope beta 26 will be released soon and it will fix some annoying bugs.

Today it is very bad. If I click on an application in one of the additional taskbars, this taskbar freezes and after about 30 seconds all applications in this taskbar have disappeared.

The only thing that helps is to close all Displayfusion applications in the task manager and restart the programme.

This is not nice and gets on my nerves a lot today. ::)
Apr 5, 2023  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just posted Beta 26. Could you give it a try and let me know how it works out?

Thanks!
Apr 5, 2023  • #11
User Image
doofenshmirtz
46 discussion posts
Terminated Displayfusion, installed the new version with admin rights and afterwards restarted PC.

... then, big disappointment. :'(

In the main taskbar icons and tabs are displayed in two lines, but in the two additional taskbars everything is still displayed in just one line, despite the double taskbar height.

Whether I set the height of the taskbar to automatic or set it manually (in my case 77 px) makes no difference.

I can't say anything about the problem with the freezing taskbar yet, I'll have to test it for a while tomorrow.

Attached a new troubleshooting info.
• Attachment [protected]: DisplayFusionDebugInfo.zip [50,898 bytes]
Apr 5, 2023  • #12
Keith Lammers (BFS)'s profile on WallpaperFusion.com
What app are you using to make the Windows taskbar double-height on Windows 11? Your troubleshooting info shows you have Open Shell but I didn't think it had the ability to adjust the Windows 11 taskbar height.
Apr 6, 2023  • #13
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doofenshmirtz
46 discussion posts
Actually, I just grab the taskbar with the mouse pointer and then drag it to the double height. I don't know if this requires any other software or if it's a standard feature of windows 11.
Maybe it is part of the exploer patcher from Valinet Solutions.
Apr 6, 2023  • #14
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ah yep, it would be Explorer Patcher. Thanks! I can reproduce this now. The earlier double-height thing we fixed apparently only affected Windows 10, and this one only affects Windows 11. We should be able to fix this up for the next build.
Apr 6, 2023  • #15
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PrimeXFN
4 discussion posts
I've had the same problem with Beta 24, 25, and 26. I'm only replying now because I see it on Win11 with StartAllBack, so I'm not sure if the fix would be common with Explorer Patcher or not.
Apr 6, 2023  • #16
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just released 10.0 B27 and this should be all fixed up. Please let us know if not :)
Apr 10, 2023  • #17
User Image
PrimeXFN
4 discussion posts
B27 did not resolve the issue for me using StartAllBack 3.6.2 or 3.6.3. Interestingly I think the buttons are a bit shorter, but it's still not two-row.
• Attachment [protected]: 2023-04-10_17-17-22.jpg [20,523 bytes]
Apr 10, 2023  • #18
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doofenshmirtz
46 discussion posts
Unfortunately, I have to confirm that. :'(

And the problem with freezing still exists.
I click on a tab of an open application in one of the additional taskbars, then this taskbar is grayed out immediately, an hourglass appears and a few seconds later both additional taskbars are empty and also the Displayfusion tray icon disappears from the Windows taskbar. The subdivision of the taskbars remains the same.

It does not always happen, but regularly.
After that, Displayfusion must be restarted.

By the way, the restart takes considerably longer with the last 3-4 beta versions than before with the final version.

As attachment a new file.
• Attachment [protected]: DisplayFusionDebugInfo.zip [54,013 bytes]
Apr 11, 2023 (modified Apr 11, 2023)  • #19
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@PrimeXFN: Do you have "small icons" enabled for the Windows taskbar? If so, this will be fixed for the next beta :)

@doofenshmirtz: Could you enable debug logging and send me a log next time it hangs?
  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Next time it hangs, note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log

Thanks!
Apr 11, 2023  • #20
User Image
PrimeXFN
4 discussion posts
Ahh, yes indeed, I have small icons enabled. Never Combine as well. Looking forward to B28. :)
Apr 11, 2023  • #21
User Image
doofenshmirtz
46 discussion posts
With the final version 10.0 the problem with the height of the taskbar is fixed.
The tabs are displayed in two lines again.

:)
Apr 12, 2023  • #22
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PrimeXFN
4 discussion posts
I can report the same - 10.0 final fixed the issue.
Apr 12, 2023  • #23
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Glad to hear it, thanks for confirming!
Apr 13, 2023  • #24
User Image
doofenshmirtz
46 discussion posts
Quote:
@doofenshmirtz: Could you enable debug logging and send me a log next time it hangs?


As attachment the log file.

The Displayfusion crash occurred on 04/16/2023 at 17:34.
Displayfusion could not be restarted afterwards. Only after restarting Windows did the application run normally again.
• Attachment [protected]: DisplayFusionDebugInfo.zip [726,314 bytes]
Apr 16, 2023  • #25
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I will pass the log over to our developers to take a look at and we'll keep you posted on what we find out.
Apr 18, 2023  • #26
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Just a quick update here, we're making some changes for 10.1 Beta 3 that should hopefully help here. We'll let you know when it's available to try out.

Thanks!
Apr 28, 2023  • #27
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just released 10.1 Beta 3, could you update to that and if you still run into this issue, send us a new debug log?

Thanks!
May 4, 2023  • #28
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doofenshmirtz
46 discussion posts
So far no further crashes, neither with Beta 2, nor with Beta 3.
May 8, 2023  • #29
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Glad to hear it, thanks for following up to let us know!
May 8, 2023  • #30
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