Chris Gorringe
35 discussion posts
Just upgraded 4.3 to 5.0 and performed my normal backup process only to find that if you backup to a mapped network drive, it fails but if you use the UNC path to the same place it works fine. Also, even though it fails, the message from DF is that it was successful. The actual error message is from Registry Editor and it says: Cannot export G:\CMG\DisplayFusion\DisplayFusion Backup (2013-02-12 @ 09-07, 5.0.0.0, DC7800-CHRIS).reg: Error opening the file. There may be a disk or file system error.
Any ideas why?
Chris Gorringe
35 discussion posts
Hi Keith
I have tried your suggestion and I can understand why it should solve the problem. However it doesn't. I have applied the registry setting, double checked, rebooted and then tried to backup to the network drive letter without success.
If you are only reading the registry to export the settings, why do you need to elevate the privelages for RegEdit? I can understand why you do it for restoring the settings and that in itself may still leave you with a problem but not for backup.
Good point! I'm going to look into this further, and I'll keep you posted on what I find out.
Thanks!
Chris Gorringe
35 discussion posts
Hi Keith
I looked into this a bit further and in fact your suggestion does work even if perhaps it shouldn't be needed. Rather than simply logging off and on again to read the registry setting, it needed a full reboot.
Thanks for your help with this one.
No worries! I've investigated a bit more, and it turns out that because we're just using regedit.exe to export the key, it has to be elevated (regedit.exe auto-elevates itself). However, we're going to look into writing our own code to export the registry key in order to fix this up. I'll be sure to let you know if/when we're able to.
Thanks!
