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User Image
Mikkel A B
5 discussion posts
I can't get my video background to work, i just have a black background

I have tried updating Windows, Drivers, Display fusion.
I use Windows 11
The videos are AVI file format so there are no codec issues

What do i do?
14 days ago  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
13 days ago  • #2
User Image
Mikkel A B
5 discussion posts
Here it is
• Attachment [protected]: DisplayFusionDebugInfo.zip [91,298 bytes]
12 days ago  • #3
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. We support AVI images for the "My Images" source, but we don't support videos unfortunately.
9 days ago  • #4
User Image
Mikkel A B
5 discussion posts
What video formats do you support?
9 days ago  • #5
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We support things like Gif, MP4, WMV, etc. MP4 seems to work the best with the Klite codec we recommend though.
8 days ago  • #6
User Image
Mikkel A B
5 discussion posts
I have tried with the MP4 and the codec installed however this does not work either.
8 days ago  • #7
User Image
Mikkel A B
5 discussion posts
Yes this is what i downloaded
3 days ago  • #9
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Can you send me a video file you're trying to load?
2 days ago  • #10
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