Processing Ajax...

Title

Message

Confirm

Confirm

Confirm

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure?

User Image
David French64569
4 discussion posts
I have a Windows Surface Book 2 that I use at work. I have it hooked up to two other monitors via the official Surface Dock. Whenever I try to put a video as the background on my primary laptop monitor (being the one that the laptop has built in), the video is letterboxed. I have it set to fill the entire screen, but it won't. It only will fill the entire screen if I set the video to span all 3 screens, but I don't want it to do that. I just want it on the main screen.

Is there a setting I'm missing or something?
• Attachment [protected]: Capture.PNG [196,161 bytes]
• Attachment [protected]: Capture.PNG [196,161 bytes]
Jun 6, 2018  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Jun 10, 2018  • #2
User Image
David French64569
4 discussion posts
Thanks Keith,

I've attached my debug log file to this reply.
• Attachment [protected]: DisplayFusionDebugInfo.zip [26,914 bytes]
Jun 11, 2018  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! Does it make any difference as to which video file you choose?
Jun 13, 2018  • #4
User Image
David French64569
4 discussion posts
No it does not. It appears letterboxed no matter which video I use. It seems to be trying to determine the sizing based on their width instead of their height and/or not allowing clipping
Jun 13, 2018  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
I've just checked in with our devs, and they've confirmed that the My Videos source doesn't currently support stretching/cropping. It's on our feature request list, so I've added your vote. If we're able to implement it in a future version, we'll be sure to let you know.

Thanks!
Jun 19, 2018  • #6
User Image
David French64569
4 discussion posts
Cool, thank you!
Jun 20, 2018  • #7
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)