Medel Ordaz
3 discussion posts
i have attached screenshots where volume slider on primary monitor is not showing but shows in secondary monitor.
• Attachment [protected]: primary.jpg [20,505 bytes]
• Attachment [protected]: secondary.jpg [14,241 bytes]
Medel Ordaz
3 discussion posts
Additional info on my monitor setup. As I click on the volume in monitor 2, notice in the video attached that the volume slider is popping on monitor 1. Monitor 2 is set as my primary monitor
• Attachment [protected]: msetup1.jpg [308,451 bytes]
• Attachment [protected]: msetup2.jpg [290,474 bytes]
• Attachment [protected]: msetup3.mp4 [11,570,010 bytes]
Feb 16, 2022 (modified Feb 16, 2022)
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#2
Hi Medel,
We are aware of this issue when two monitors are set to different scaling levels. I've noted your contact info down, so we'll be sure to let you know if we have any news on it going forward.
It looks your Windows taskbar is on monitor 1, but your primary monitor is #2 as well. If you right click the taskbar on monitor 1, you can make sure "Lock the taskbar" is disabled, and then click and drag that taskbar to monitor #2 to move it.
Thanks!
Medel Ordaz
3 discussion posts
Thanks Owen, moving the taskbar from monitor 1 to monitor 2 worked. I now see the volume slider in monitor 2.
But it caused another problem where when I click on the Windows Start, it opens in monitor 1. I tried clicking on each Start in all my monitors (4), at first clicking on monitor 3 popped the menu in monitor 2, clicking on monitor 4 is ok. went back to monitor 3, and it was ok now. click on monitor 2, now it's also ok.
Feb 18, 2022 (modified Feb 18, 2022)
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#4