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Rick M. Mock
2 discussion posts
I keep trying to open the wall paper menu and it doesn't open. It has stopped changing images. How do I fix this issue?
Oct 16, 2024  • #1
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TheGooz
4 discussion posts
Same issue here. Clicking the DESKTOP WALLPAPER function does nothing. I've tried uninstalling and reinstalling ... still no success. I'm running Windows 10 Enterprise (v.22H2).
Oct 16, 2024  • #2
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the DisplayFusion Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Oct 17, 2024  • #3
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TheGooz
4 discussion posts
Troubleshoot export file attached.
• Attachment [protected]: DisplayFusionDebugInfo.zip [1,385 bytes]
Oct 17, 2024  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. Could you open a Run prompt and enter "Winver", then send a screenshot of the output?
Oct 18, 2024  • #5
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TheGooz
4 discussion posts
Here's the screenshot...
• Attachment [protected]: WinVer Screenshot.png [20,019 bytes]
Oct 18, 2024  • #6
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Scott2525
7 discussion posts
Same issue... DisplayFusion suddenly stopped working and cannot load in images to multiple monitors. Clicking Desktop Wallpaper does nothing but closes out the DisplayFusion window; am unable to update images. Critical in our business. Using v10.1.2 Pro. Extremely frustrating, and critical to fix this ASAP.
• Attachment: DisplayFusionDebugInfo.zip [1,438 bytes]
Oct 19, 2024 (modified Oct 19, 2024)  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could everyone here send a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Oct 21, 2024  • #8
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TheGooz
4 discussion posts
Debug Log attached.
Log time: 10/23/2024 @1:49pm (PST)
• Attachment [protected]: DisplayFusionDebugInfo.zip [766 bytes]
Oct 23, 2024 (modified Oct 23, 2024)  • #9
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Scott2525
7 discussion posts
10/23/2024 2:38PM PST
• Attachment: DisplayFusionDebugInfo.zip [2,590 bytes]
Oct 23, 2024 (modified Oct 23, 2024)  • #10
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, can you update to our latest beta and let me know if the issue persists? Here's the link: https://www.displayfusion.com/Download/Beta/
29 days ago  • #11
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Scott2525
7 discussion posts
Still cannot access Wallpaper to make changes. Following error message:

An error has occurred while loading the Wallpaper Settings.
Failed to call CreateWebViewTHROWS.
The requested resource is in use. (0x800700AA)
[System.Runtime.InteropServices.COMException]
[System.Exception]
29 days ago  • #12
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Can you download this test tool, and run the main exe to see if it works? If a browser window pops up and shows the version number that means your Webview is working, if it just crashes that means there's something corrupt there:

https://www.dropbox.com/scl/fi/hps7sx7g6oyt6g8209vit/WebView2WindowsFormsBrowser-2024-10-28.zip?rlkey=8z5k92vk755y92p7ejrco20yk&st=u07cp315&dl=0
26 days ago  • #13
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Scott2525
7 discussion posts
I ran Webview test that you sent and the test seems to work; got a popup window with SDK build 2849.39. However, DisplayFusion still throws the same error as above.
24 days ago (modified 24 days ago)  • #14
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Can you try the following:

1. Install this test build: https://www.binaryfortress.com/Data/Download/?Package=displayfusion&test-webview=1&Log=0
2. In the DisplayFusion Advanced Settings, turn on "Enable Webview2 logging"
3. Restart DisplayFusion and try to open the wallpaper window
4. Head to this path and send over the "WebBrowser.log" file: C:\Users\(YourUser)\AppData\Local\DisplayFusion
5. Disable Webview logging, and turn on "Disable Webview2 command line"
6. Restart DisplayFusion and try to open the wallpaper window again

Thanks!
23 days ago  • #15
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Scott2525
7 discussion posts
Sorry for the delays... waiting for our IT people to do the installation (all software installations must be done by them). They're dragging their feet. Will update when installation and testing is done.
15 days ago  • #16
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Scott2525
7 discussion posts
Here's the log file requested. Will test the software without the webview logging enabled, but so far it seems like it may be working. Will update.
• Attachment: WebBrowser.log [78,358 bytes]
7 days ago  • #17
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Scott2525
7 discussion posts
Happy to report that the latest test build WORKS properly. Thank you for fixing this.
3 days ago  • #18
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