I noticed that the image is stored on the "S:" drive. Is that a local drive, or is it an external or network drive?
Nah, that's ok. If it's a local drive it shouldn't make any difference. Did that monitor 5 get disconnected at all between the first and second screenshots?
Are you able to reproduce this again if you disconnect and reconnect the monitor?
Jeffen Nilsson
118 discussion posts
Now i havent disconnected the TV at all but the wallpaper still disappeared so im completely lost.
Jeffen Nilsson
118 discussion posts
Okay i think i have got the problem figured out now but i don't know how to fix it
When loaded into Main/TV monitor profile and any of the active/disabled displays get Disconnected it unloads the monitor profile which in turn removes the link to the wallpaper profile, if you then reconnect the disconnected display and the Main/TV profile loads again the wallpaper becomes completely black...
i tried to reproduce it as best as i could but when i was disconnecting and reconnecting monitors continuously my computer crashed and im wondering if it had something to do with displayfusion or windows/nvidia dislikes rapid disconnect/reconnect.
now im a bit hesitant to keep testing this if it's going to crash my computer.
I attached the 2 Kernel crashreports i got and i was wondering if that could tell you anything?
• Attachment [protected]: Report.txt [3,746 bytes]
• Attachment [protected]: Report2.txt [3,746 bytes]
Jan 27, 2017 (modified Jan 27, 2017)
•
#9
Ok, interesting! That gives me some new steps to try in reproducing this, so I'll give those a go. I'll keep you posted on what I find out.
Jordan Klein
3 discussion posts
To add another candidate to your sample, I'm also noticing this behavior and I think it's new as of 8.1.2. I believe my issue is predictable but I'm still testing. I use a Lenovo Thinkpad with one of their Pro snap in docks. I have 2 monitor profiles (single/dual) with 2 correlated wallpaper profiles (single/dual). When I snap the laptop out of the dock and then open the laptop, DF quickly realizes the monitor change and displays my single monitor profile. However, in the reverse, it seems to have trouble. When I drop the laptop back in the dock and wake it up from it's sleep, the wallpaper transitions from single wallpaper to black. When I go into the "Desktop Wallpaper" settings of DF, everything looks proper with the exception of the load image box empty instead of having the path to the image. Once I set it again, I'm fine until I repeat from a single to dual profile via the docking activity. I've attached a screen grab of what it looks like with the black wallpaper (blank) before I reset it again. Thanks!
• Attachment [protected]: DF_812_Wallpaper_Issue.jpg [316,021 bytes]
@Jordan: Thanks for the extra info, that will help me with testing here, for sure.
Jordan Klein
3 discussion posts
Awesome news. Thanks for letting us know, Keith. I'll check it out as soon as it's available. Stupid question for you. Am I missing a setting somewhere that would allow me to subscribe to a thread so I get an email when this thread is updated? If not, would it be possible for you to email when the beta is available so I can act as a beta tester to confirm the issue is resolved? Thanks!
Jordan Klein
3 discussion posts
Of course. I'll download it tonight, do some testing, and report back here.
Dustin Albright605915
2 discussion posts
I've had this issue for several weeks and finally decided to look into it.
All I do to resolve the issue is open DisplayFusion from the system tray and close it and it reapplies the settings.
I'm on version 9.1
@Dustin: Is this happening on Windows startup?