Weird Icon Issue

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Jim Parzych

19 discussion posts

I have 2 applications that after awhile, the icon is changed from the normal application icon to the attached pictures. all other 15 apps display the correct icon

What is weird is that when I remote into my desktop from home, the correct icons are displayed and when i came back into work this am, the wrong icons are displayed.

The application on the left is Servant Salamander - http://www.altap.cz/ and the right is TextPad - http://www.textpad.com/

• Attachment [protected]: sshot-3.png [5,118 bytes]

Sep 14, 2012 • #1

Strange! Would you be able to do the following to help troubleshoot the issue?

Enable debug logging on the Troubleshooting tab (set it to Logging: Detailed) and click Apply
When the icons change, please note the time so we'll know where to look in the log file
Send me the %appdata%\DisplayFusion\DisplayFusion.log file (can be found by clicking the 'Open Log' button on the Troubleshooting tab)

Thanks!

Sep 14, 2012 • #2

Jim Parzych

19 discussion posts

will try to later today.

Another related issue. If SQL Server Management Studio is on the right, the icon displayed is correct, when i move it to the left, the groupwise icon is displayed.

Sep 14, 2012 • #3

Interesting! Is it the native Windows taskbar, or the DisplayFusion taskbar that has the wrong icons? I'll check out the log on Monday if you're able to send it in before then.

Thanks!

Sep 14, 2012 • #4

Jim Parzych

19 discussion posts

turned on logging. rebooted.

Started 3 applications with this issue (Excel is the third one, it displays the groupwise messenger icon on the left screen)

All 3 apps display at startup the correct icon on the right, the incorrect one on the left

• Attachment [protected]: DisplayFusion.log [5,348,374 bytes]

Sep 15, 2012 • #5

Ok, thanks! Just to double-check, are you running the the latest beta (4.2 Beta 2)?

If not, could you update and see if the icons still change? From your Troubleshooting info, it looks like it's the Windows taskbar that the icons are getting messed up on.

Thanks!

Sep 17, 2012 • #6

Jim Parzych

19 discussion posts

Running latest version v4.2.0 (Beta 2)

So far only those same 3 applications. Remoted in periodically throughout the weekend, icons rendered properly via remote, came back in today and same behavior, wrong icon on left, correct icon on right.

It is the taskbar where they are messed up

Sep 17, 2012 • #7

Since it's the Windows taskbar that has the wrong icons, I'm not sure it's an issue with DF, but maybe we can help anyways