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Canis Enigmas' profile on WallpaperFusion.com
Hi there, I wasn't able to determine if my problem has been listed in the Windows 10 issues being worked on, so sorry if it is.

Attached is my current monitor configuration. The top of monitors #1, #3 and #4 are aligned at the top. #2 is disabled.
When moving my mouse cursor between monitors #1 and #3 (Primary Monitor), I am encountering all sorts of problems with its movement.
- If I move the cursor from #1 to #3, the cursor would appear at the upper right corner of #5 instead. Even if the mouse is far away from the bottom of either monitors.
- If I move the cursor from #3 to #1, the cursor would again appear at the upper right corner of #5 and stick there for a second before resuming its movement across #3 back at where it was.
- This seems to be related to the speed of my mouse motion. If I move it swiftly, this problem doesn't happen. Only if I move it at a normal or slow pace. If I move it at a certain rate, the mouse would "drop" half way down in its transition to the next monitor.
- This problem doesn't occur between any of my other monitors. It only afflicts the mouse movement between the system's "zero-point" of the desktop. The problem would not occur if I shut down DisplayFusion.

Hope you could look into this.
Thanks.
• Attachment: DisplayFusion.png [77,639 bytes]
DisplayFusion.png
DisplayFusion.png
Sep 3, 2015  • #1
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Your issue could have something to do with the Windows 10 "sticky corners". Microsoft used to provide a way to disable this, but they took it away in Windows 10. This is a known issue, and one that we're tracking with Microsoft here:

http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_personal/how-to-disable-sticky-corners-in-windows-10/cb077f2d-920f-4f51-8e61-28578ab31ec9?tab=question&status=AllReplies&status=AllReplies%2cAllReplies%2cAllReplies%2cAllReplies&auth=1

Thanks!
Sep 3, 2015  • #2
Canis Enigmas' profile on WallpaperFusion.com
As I mentioned: once I exit DisplayFusion and kill its background service, there is no longer any problem with all the mouse transitioning between any of my monitors.
Sep 3, 2015  • #3
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Do you have the "Prevent mouse cursor from snagging" option enabled on the Settings > Window Management tab? If so, could you try disabling it to see if that makes any difference?
Sep 9, 2015  • #4
Canis Enigmas' profile on WallpaperFusion.com
Yes, disabling that option in DisplayFusion worked! The mouse now charts a straight line between my two monitors now.
So far no problems in its behaviour with that option disabled.
Thank you.
Sep 10, 2015  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! I have a feeling that the prevent snagging option needs to be adjusted for per-monitor DPI. Could you send me a copy of your troubleshooting info?
  • Open the Settings > Troubleshooting tab
  • Click the "Open Log" button
  • Reply with the "DebugInfo.html" file from that folder attached
Sep 10, 2015  • #6
Canis Enigmas' profile on WallpaperFusion.com
Hi Ketih,
Please find the debug log attached.
• Attachment [protected]: DebugInfo.html [211,628 bytes]
Sep 11, 2015  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! It doesn't look like you have scaling enabled on any of the monitors, actually. I can't reproduce this here with the same monitor layout as yours either. Would you be able to provide a video of the issue so I can get a better context as to how it's occurring?
Sep 15, 2015  • #8
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Wait! I've reproduced it now. The issue is because your left monitor is actually 4px away from the middle monitor. If you want to fix this up so you can re-enable the Prevent Snagging option, you can drag the bottom monitor so that it lines up exactly with the left edge of the top monitor, then drag the left monitor so that it's right against the middle monitor. In your screenshot it looked like they were touching, but the troubleshooting info showed the left monitor at -1604px, indicating that there's a gap, and that's what was throwing off the prevent snagging feature :)
Sep 15, 2015  • #9
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