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User Image
Benius Hope
25 discussion posts
I updated to Win11 24H2 and had no video/gif backgrounds anymore.
Then I re-installed Windows again (as a way to fix this - and other stuff in my Win7-Win10-Win11 install - lazy me) = same result. No Video/Gif Background.

i tested: MP4, FLV, AVI & GIF
i have all codecs installed.

nothing works - desktop is just black 😕

best wishes
Benjamin Hoffmeister
Oct 17, 2024  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me a debug log? Here are the steps:

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Oct 17, 2024  • #2
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Benius Hope
25 discussion posts
i switch from a normal jpg background on both screens to a gif on on screen and an mp4 on the other screen
result is a black background on both screens.

i only logged the bug - so time is 21:02

NOT IN THE LOG: if i add any normal picture to one of the screens instead of gif/mp4 it results in showing the image. but the gif/video on the other screen is still black.

hope this helps
• Attachment [protected]: DisplayFusionDebugInfo.zip [101,551 bytes]
Oct 17, 2024  • #3
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Benius Hope
25 discussion posts
2024/10/17 21:02:48.8248##_##INFO:L1##_##displayfusion.exe:5672##_##DFWallpaperSettingsSave:SaveWallpaperSettingsTHREAD:87##_##-##_##Save: Display #1:C:\BG\cube.gif,##_##-
2024/10/17 21:02:48.8248##_##INFO:L1##_##displayfusion.exe:5672##_##BFFormBase:WndProc:1322##_##-##_##[FormWallpaperApply] HandleCache is NULL: CacheFromNCCreate: 0x000f0b12,##_##-
2024/10/17 21:02:48.8252##_##INFO:L1##_##displayfusion.exe:5672##_##BFFormBase:onHandleCreated:532##_##-##_##[FormWallpaperApply] Handle: 0x000f0b12,##_##-
2024/10/17 21:02:48.8255##_##INFO:L1##_##displayfusion.exe:5672##_##DFWallpaper:SetWallpaperAll_NOWALLPAPERIMAGESLOADED:438##_##-##_##Reason: Wallpaper Form, ImageMode: DifferentImageEachMonitor,##_##-

this should be the bug
Oct 17, 2024  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over one of the videos you're trying to load as well?
Oct 18, 2024  • #5
User Image
Benius Hope
25 discussion posts
here the gif
• Attachment [protected]: cube.gif [2,117,583 bytes]
Oct 18, 2024  • #6
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Benius Hope
25 discussion posts
here a video that also doesnt work - like all dont work
• Attachment [protected]: winken.mp4 [615,608 bytes]
Oct 18, 2024  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over, we were able to reproduce that here so we've added it to our list to look into.

Thanks!
Oct 21, 2024  • #8
User Image
Benius Hope
25 discussion posts
by the way: while your at it maybe also include animated webp into "video-background" - as they are significantly smaller than gif :)
Oct 23, 2024  • #9
User Image
Benius Hope
25 discussion posts
did you find a solution yet?
7 days ago  • #10
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
No updates yet :)
5 days ago  • #11
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