Hi Keith.
I have a "Disconnected monitors are locked" problem which I think is related to Bob's problem above. I wanted to double-check with you first before I try to the solution you suggested.
The issue is described further down the post, but firstly my system configuration.
Motherboard:
Intel DP67BG
CPU:
Intel Core i5-2500K @ 3.30GHz
Graphics Cards:
2 X Asus EAH6970 DCII/2DI4S/2GD5 (Driver AMD 15.200.1062.1004)
Power Supply:
Silverstone SST-ST85F-P 80 Plus Silver
RAM:
8GB RAM Corsair Vengeance (CMZ8GX3M2A1600C9)
OS:
Windows 10 Home 64-bit
Display Devices:
Desktop 1: 4 x LG 29UM57-P (Landscape 5120 x 2160 @ 60Hz)
4 x DP to Card 1
(Single 2x2 Display Group via AMD Catalyst Control Center Version 2015 0804.21.4190
Desktop 2: AOC Q2963 (Portrait 1080 x 2560 @60Hz)
DP to Card 2
Desktop 3: BenQ E2400HD(Portrait 1080 x 1920 @60Hz)
DVI to Card 2
Desktop 4: BenQ E2400HD(Portrait 1080 x 1920 @60HZ)
DVI to Card 2
Desktop 5: BenQ M2700HD(Landscape 1920 x 1080 @60Hz)
Active DP/DVI Converter to Card 2
Issue:
I am a currency trader and run the 8 monitors listed above in the desktop configuration shown in the attached image.:
The applications I am running are:
Desktop 1: MetaTrader 4 v4.00 Build 971 (7 June 2016) (Trading platform - Currency charts only)
Desktop 2: MetaTrader 4 v4.00 Build 971 (7 June 2016) (Trading platform - Trade and data windows)
Desktop 3: MetaEditor v5.00Build 1342 (01 June 2016) (Coding automated trading programs)
Desktop 4: MetaEditor v5.00Build 1342 (01 June 2016) (simply extended from Desktop 3)
Desktop 5: Microsoft Excel 2010(14.0.7170.5000 SP2 ) (Analysing live data from MetaTrader4)
Although on occasions I do need to run all desktops simultaneously, the majority of the time this is not required. I purchased DisplayFusion to create monitor profiles and to force applications to open on the specified desktops. I have DisplayFusion Pro 7.3.4
All seemed to be OK. I had the following monitor profiles:
All: 1, 2, 3, 4 & 5
Monitor 4 Only: 4
Programming: 3 & 4
Trading 2 x 2: 1
Trading 2 x 2 plus Terminal: 1 & 2
I believe it was when I creating my final profile (
Trading 2 x 2 plus Terminal Mexcel with desktops 1,2 & 5) when the problem arose.
I believe I started with the
Programming profile. The idea was to enable desktops 1, 2 & 5 and disable 3 & 4 before saving the new one. The problem was when I left-clicked on desktops 1, 2 or 5 the following message appeared in the monitor selection sub-window of the Monitor Configuration window - "Disconnected monitors are locked". The message appeared only while the left mouse button remained depressed.
Although the locked monitors appear in the monitor selection sub-window, they cannot be identified when I click on the "Identify" button, nor can you move the cursor onto them.
The windows settings at the time were:
Turn off display: Never
Put the computer to sleep: Never
Screensaver Wait: 390 minutes
These settings remain unchanged. I believe the screensaver had activated on earlier profiles without causing any problems.
I have tried:
selecting other profiles which utilised the locked monitors;
turning DisplayFusion off; and
rebooting windows
but the locked monitors remained locked.
Sorry for such a long-winded description, but I wanted to be sure you had all the relevant info.
I began drafting this post yesterday and left everything running as it was until just now. To confirm the problem I just selected the "All" profile. For whatever reason all the monitors just came live again and I can move the cursor across all monitors. The layout however is not as had been set up in the profile - both orientation and positioning are all screwed up.
I have just been able to enable all the monitors again but when I try to select any profile, nothing changes and I get the following error:
"An error has occured while applying your new monitor configuration. Please check your settings and try again. Error: Mode Not Supported [-2] 1. AOC Q2963 @ AMD Radeon HD 6900 Series".
Admittedly this is a DisplayPort connection to graphics card 2, but there are 4 other DP monitors and a DVI monitor with an active DVI/DP converter that are not listed in the error message.
Keith, any assistance would be appreciated.
Kindest regards
Ken