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User Image
aszorenyi
7 discussion posts
Hi,

Since I've upgraded to Windows 11 24H2 from 23H2 switching monitor profiles doesn't restore the same state (tried with the latest stable and also DF11 beta 7 and beta 8).

I have 3 displays, 2 of them is active in one profile for desktop, the 3rd monitor is used for simracing, I switch with hotkeys between the two profiles.

When I switch to the single monitor profile, it works fine, but switching back to the other two displays it takes a long time, blinks and activate monitors in the following order:
- First the two monitors are active but in clone mode
- Then it blinks again and one monitor and the 3rd monitor is active
- Then it blinks again and activate the two correct monitors, but my main is the left and this setting is lost, it always sets the right side as the main

Maybe the monitor order is causing some new issues, the simracing UW monitor is the 1st, monitor on right side is the 2nd and my main monitor is the 3rd.

I've attached debug log with L1 level, let me know if you need a more detailed log file, this should contain a switch to each of the profiles.
• Attachment [protected]: DisplayFusionDebugInfo.zip [209,686 bytes]
Oct 28, 2024  • #1
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Are those two monitors supposed to be cloned or extended?
Nov 1, 2024  • #2
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aszorenyi
7 discussion posts
They're supposed to be extended.
Nov 1, 2024  • #3
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RetroButton
19 discussion posts
Same here with extended monitors.
After starting windows profiles load, after 1 monitor switch profiles donĀ“t load anymore.
I always have to set the monitor setting via the windows dialogue again.
Then the profile is loading.
In additon to that, soundcard settings are often wrong.
Nov 2, 2024 (modified Nov 2, 2024)  • #4
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Interesting thanks for confirming. If you create a new profile and try to load it, does the same issue happen?
Nov 4, 2024  • #5
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aszorenyi
7 discussion posts
Yes, before I created the issue, I've recreated the profiles, both with the current stable version and later with the latest beta.

On 23H2 I had no issues.

Edit: I didn't try with manual switch, only via the hotkeys. I'll check later.
Nov 4, 2024 (modified Nov 4, 2024)  • #6
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aszorenyi
7 discussion posts
I've checked, switching profiles via the app's context menu does the exact same thing, no difference comparing to hotkey switch.
Nov 4, 2024  • #7
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Okay interesting, there are some fails in the log you sent that gave us a lead. We'll let you know if we need any other info here.
Nov 5, 2024  • #8
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We've released a new beta with some changes that might help here, can you try it out and let me know if the issue persists?
Nov 7, 2024  • #9
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RetroButton
19 discussion posts
With the new beta there are still exactly the same problems.
Nov 7, 2024  • #10
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aszorenyi
7 discussion posts
Quote:
We've released a new beta with some changes that might help here, can you try it out and let me know if the issue persists?


After a quick test it looks like the issue is fixed for me, thank you!
Nov 7, 2024  • #11
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
@RetroButton Can you send me an updated log from beta 9?
Nov 8, 2024  • #12
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RetroButton
19 discussion posts
Here is the new log.
Since 24H2 DisplayFusion drives me mad.
Was working like charm until that.
Maybe Microsoft has killed some things.

Hope you can fix these problems.

Monitor switch from my third monitor back to my 2 other monitors was 13:09.

Monitors are switching back, but it does not set the previous config (expand).
It stays on "copy".
After setting the monitor config to "expand" using the OS dialogue, everything is fine, and the profile is loaded by DisplayFusion.
• Attachment [protected]: DisplayFusionDebugInfo.zip [155,862 bytes]
Nov 9, 2024  • #13
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Did you send the correct file over? That log takes places from 16:19 - 16:22, it doesn't have a capture at 13:09
Nov 11, 2024  • #14
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RetroButton
19 discussion posts
My fault.
Think i forgot to activate the debug logging.

Nevertheless, here are the new logs.
About 19:02, i switched from my 2 desktop monitors to my third monitor. Works.
At about 19:03 i switched back.
Monitor profile is not loaded. I have to manually set my monitors to stretch.
• Attachment [protected]: DisplayFusionDebugInfo.zip [253,883 bytes]
Nov 11, 2024  • #15
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
I think we have a mix up here again, that log starts at 19:04:56 :D

Can you try these steps one more time?

  • On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
  • Reproduce the issue and note the time so we'll know where to check in the log file
  • Click the "Export Info to File" button on the Settings > Troubleshooting tab
  • Reply with the file attached
  • Disable debug logging after sending the log
Nov 12, 2024  • #16
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RetroButton
19 discussion posts
And here is the actual log.
19:51: switched from my dual monitors to third monitor
19:52: back from third monitor to dual monitors
19:53: setting the correct mode "extend" (not duplicate) via windows dialogue for my dual monitors
• Attachment [protected]: DisplayFusionDebugInfo.zip [167,907 bytes]
Nov 13, 2024  • #17
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joshuacant
5 discussion posts
I am also experiencing this. The writeup in the first post is almost a perfect description of what happens. It's happening to me with DF 10.latest and the 11 betas. It all started after I upgraded to 24H2.
Nov 18, 2024  • #18
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We've released a new beta that might fix this up, you can grab it here: https://www.displayfusion.com/Download/Beta/

Please let me know if you run into any issues after updating.
Nov 22, 2024  • #19
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RetroButton
19 discussion posts
Tried the new beta, and it seems much, much better.
For me, there is only one problem left.
After switching back to my primary two monitors with beta 10 the primary monitor is always wrong.
I have to set the primary using the windows dialogue.
Nov 22, 2024  • #20
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Could you send me over an updated log from beta 10?
Nov 22, 2024  • #21
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RetroButton
19 discussion posts
Sure. Here it is.
16:14 - switched to third monitor
16:16 - switched back to my 2 primary monitors, and set primary monitor manually
• Attachment [protected]: DisplayFusionDebugInfo.zip [175,476 bytes]
Nov 22, 2024  • #22
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
Thanks for sending that over. Can you send me a copy of your troubleshooting info while you have your single monitor profile loaded as well? Here are the steps:

  • Open the DisplayFusion Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
Nov 22, 2024 (modified Nov 22, 2024)  • #23
Owen Muhlethaler (BFS)'s profile on WallpaperFusion.com
We've re-packed beta 10 and posted it, can you grab the new version from our site here and let me know if the issue persists? https://www.displayfusion.com/Download/Beta/
Nov 22, 2024  • #24
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RetroButton
19 discussion posts
And here it is.
My single monitor was enabled, dual monitors off.
Then i switched back to my dual monitors, and set the primary. The primary was wrong again.
• Attachment [protected]: DisplayFusionDebugInfo.zip [135,713 bytes]
Nov 23, 2024  • #25
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aszorenyi
7 discussion posts
Beta 9 was fine and working for me, but with Beta 10 switching to the solo monitor became slower (and blinking) and when I switch back to the 2 monitor preset the main monitor is again on the right side instead of the left (but at least it switched almost instantly).
Nov 24, 2024 (modified Nov 24, 2024)  • #26
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
@RetroButton: It looks like the debug info you sent was still using the old build. Can you try redownloading the installer from here, run the setup, and see if this works for you?

https://www.binaryfortress.com/Data/Download/?Package=displayfusion&Beta=1&Log=101

There are some fixes in the repacked installer that I'm hoping will fix this up for you. When you download the installer it should be named "DisplayFusionSetup-11.0-Beta10c.exe", the "c" is the repacked version.
Nov 25, 2024  • #27
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
@aszorenyi: Would you be able to download and install this updated beta 10, try your monitor changes again, then post your debug information so we can review the log and see what DisplayFusion is trying to do?

https://www.binaryfortress.com/Data/Download/?Package=displayfusion&Beta=1&Log=101

Thanks!
Nov 25, 2024 (modified Nov 25, 2024)  • #28
User Image
RetroButton
19 discussion posts
Still the wrong main monitor, even after updating to the latest beta release.
Had to switch the main monitor again using the windows dialogue.
Logs attached.
• Attachment [protected]: DisplayFusionDebugInfo.zip [130,847 bytes]
Nov 25, 2024  • #29
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Thank you for the new information, I think we've found the issue and we're working on testing some fixes. Hopefully we'll get Beta 11 out in the next couple of days for more testing.
Nov 25, 2024  • #30
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
The new DisplayFusion Beta 11 is live and ready for testing. Can you update to this new version and see if the issues are resolved for you? If not, can you post another debug info zip file and we can review it further? Thanks!
Nov 26, 2024  • #31
User Image
aszorenyi
7 discussion posts
Quote:
@aszorenyi: Would you be able to download and install this updated beta 10, try your monitor changes again, then post your debug information so we can review the log and see what DisplayFusion is trying to do?

https://www.binaryfortress.com/Data/Download/?Package=displayfusion&Beta=1&Log=101

Thanks!


Sorry, I didn't have the time to check it, but I've checked beta 11 now.

It is working fine. The only change now comparing to the old stable and 23H2 is when I activate the "solo" configuration there are two blinks, first all three monitors are visible (I guess in this round the solo monitor which was previously disabled is enabled) and after another blink the other two monitors are disabled (which should be).

Switching back to the 2 monitor configuration is almost instant and the correct, left monitor stays my main.

This is perfectly fine for me, thanks for the great support.
Nov 26, 2024  • #32
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
@aszorenyi: That's great news, thanks for following-up! The extra blink is because we needed to split some things into an extra step to guarantee that it worked correctly. As long as things end up where they need to be that extra blink should be fine. Thanks again!
Nov 27, 2024  • #33
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RetroButton
19 discussion posts
Same here.
Works again as expected.
Thanks for the fixes. ;-)
As said, switching takes a little bit longer and seems to "flicker" 2 times, but it works now.
Nov 27, 2024  • #34
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
@RetroButton: That's excellent, thanks! We'll be getting the final version of v11 out very soon now. :)
Nov 27, 2024  • #35
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joshuacant
5 discussion posts
The newest Beta works for me again. Thank you for the fix, and thank you RetroButton for providing the logs.
Nov 28, 2024  • #36
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