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User Image
William Patterson
8 discussion posts
Hey guys,

Love the product! I just updated to Windows 8.1 and after playing with the native multi-monitor taskbar I realized I wasn't able to pin anything to my secondary monitors, so I installed my old friend displayfusion.

I am able to pin what I need now, however I notice whenever I click the start button on one of my secondary monitors, the start menu always opens on the primary monitor. I liked that on native taskbar, it would open on whatever screen it was click on.

Is there a way to duplicate this with displayfusion? Or is that not a feature at this time?

Thanks!
Bill
Jun 2, 2014  • #1
Alan Wade's profile on WallpaperFusion.com
Try this, just to see if my machine does the same as yours. Click on the Start button on your secondary monitor and the Start menu opens on the primary monitor. Click the Start button again and it disappears right? Now click it a third time, does it open on your secondary screen, mine does so just wondering.

And, so it seems, opens on the secondary or right monitor until I reboot the machine so in short it only happens the first time it is clicked.
Jun 2, 2014 (modified Jun 2, 2014)  • #2
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William Patterson
8 discussion posts
Hey Alan,

Nope it opens on the primary monitor every time.
Jun 2, 2014  • #3
User Image
Brent Serdiuk
1 discussion post
I am also having this issue and I would like to know of a fix to solve this or be advised of the setting I am missing

It is rather annoying, Why have a second or third start button if its going to open in the main screen?
Jun 3, 2014  • #4
Alan Wade's profile on WallpaperFusion.com
I am using Start8 to simulate the Win 7 Start Menu, are you using any third party app?

PS. When Jon or Keith comes along I am sure they will have an answer to this :)
Jun 3, 2014 (modified Jun 3, 2014)  • #5
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Are any of you using any Start Menu replacement apps (Start8, Classic Shell StartIsBack... etc)? Are you using Windows 8.0 or 8.1? Thanks!
Jun 3, 2014  • #6
Alan Wade's profile on WallpaperFusion.com
As stated I am using Start8 Jon.
Jun 3, 2014  • #7
Jon Tackabury (BFS)'s profile on WallpaperFusion.com
Sorry Alan, I saw that you were using Start8, but are you experiencing the same issues as these other fellows? If so, what version of Start8 are you using, and have you installed Windows 8.1 Update yet?
Jun 3, 2014  • #8
User Image
William Patterson
8 discussion posts
I'm not using any of the third party start menu's. Just DisplayFusion...
Jun 3, 2014  • #9
Alan Wade's profile on WallpaperFusion.com
Quote:
Sorry Alan, I saw that you were using Start8, but are you experiencing the same issues as these other fellows? If so, what version of Start8 are you using, and have you installed Windows 8.1 Update yet?


I am using Start8 v1.41 (latest version and Win 8.1 with Update 1. My issue is that when I click on the secondary screen Start button the Start menu opens on the primary screen but only the once. There after it opens on the correct screen until a restart. as it only happens the first time I click the start button each day its not such a problem as the others are experiencing.
Jun 4, 2014  • #10
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@William and Brent: Can you try the following?
  • Right-click the Windows taskbar and choose "Properties"
  • On the Navigation tab, enable the "Show Start on the display I'm using..." option
  • Click OK, and try the Start button on the DF taskbar again

Thanks!
Jun 4, 2014  • #11
Alan Wade's profile on WallpaperFusion.com
Since the last update, my start menu only opens on the primary screen. I tried the instructions in the post above but it did nothing.

Scratch that! A reboot sorted it out :)
Jun 9, 2014 (modified Jun 9, 2014)  • #12
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Zefiris
12 discussion posts
Hi guys,

I do have the same problem Alan describes in #2 but unfortunately the solution Keith mentioned (clicking 'Show Start on the Display I'm using when I press the Windows logo key' ) didn't help for me.

I didn't have the problem during v5.0, so I think it was introduced somehow in between the 6.0 betas. Unfortunately I can't find a 5.x Installer to verify that. Any Ideas?

By the way I am using:
Start8 1.45
DisplayFusion 6.1.2 (Steam Edition)
Windows 8.1 Pro German (all updates installed as of 9/16/2014)

Thx, Zefiris
Sep 16, 2014 (modified Sep 16, 2014)  • #13
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Zefiris: Could you send over a debug log? Here are the steps:
You can disable DisplayFusion from trying to set the wallpaper by doing the following:
  • On the Troubleshooting tab, change the Logging drop-down to "Logging: Important Only"
  • Restart DisplayFusion (wait a minute for the hooks to fully start)
  • Try the Start button a few times note the time so we'll know where to check in the log file
  • Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log

Thanks!
Sep 17, 2014  • #14
User Image
Zefiris
12 discussion posts
Hello Keith,

attached are the log-files.
I pressed the second screen start button several times at around 21:40.

- 1st click : menu opens on primary screen
- 2nd click: menu closes on primary screen
- 3rd click: menu opens on secondary screen
- 4th click: menu closes on secondary screen
- from now on repeating #3 and #4

Btw. It seems the clear log button doesnt work. I get a message that the log was cleared but the data is still there.

Thx, Zefiris
• Attachment [protected]: DebugInfo.html [100,546 bytes]
• Attachment [protected]: DebugInfo.txt [64,174 bytes]
Sep 17, 2014  • #15
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! Those two files are only the troubleshooting info. Could you reproduce the issue again and also send the DisplayFusion.log file?
Sep 19, 2014  • #16
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Zefiris
12 discussion posts
Hello Keith,

I still have the DisplayFusion.log from yesterday, just accidentally uploaded the wrong file.
Does this help, or do I need generate a new file-set?

Thx, Zefiris
• Attachment [protected]: DisplayFusion.log [327,090 bytes]
Sep 19, 2014  • #17
Alan Wade's profile on WallpaperFusion.com
Quote:
Hello Keith,

attached are the log-files.
I pressed the second screen start button several times at around 21:40.

- 1st click : menu opens on primary screen
- 2nd click: menu closes on primary screen
- 3rd click: menu opens on secondary screen
- 4th click: menu closes on secondary screen
- from now on repeating #3 and #4

Btw. It seems the clear log button doesnt work. I get a message that the log was cleared but the data is still there.

Thx, Zefiris


DF has always done that on my machine. I am running Win8.1 upgrade 2 64bit.
Sep 19, 2014  • #18
User Image
Zefiris
12 discussion posts
Actually I am not sure anymore if that really wasn't a problem with DF 5.x, but unfortunately I can't find a 5.x installer to verify that.
Sep 19, 2014  • #19
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Here's a link to 5.1.1: http://www.binaryfortress.com/Files/DisplayFusion/DisplayFusionSetup-5.1.1.exe

To clarify, it opens on the Primary monitor the first couple of times after applying the settings, but after that it opens correctly on the second monitor?
Sep 19, 2014  • #20
User Image
Zefiris
12 discussion posts
When clicking the start menu button on the secondary Monitor for the fist time after starting the PC, it opens on the primary monitor.
After that it always appears on the correct monitor until restart.
Even if I am working with the PC for several hours but didn't use the start menu button on the secondary monitor so far it also happens.

And yes after entering the DF settings and either clicking apply or OK this behavior appears again. Clicking cancel in settings it doesn't.

I did some extensive testing:

OK, I tested DF 5.1.1 in trial mode. And as I stated in my first post, 5.x version doesn't have the problem.
Here is what I did in detail:

- uninstalled DF 7.0.0 beta 1 including all settings
- restarted PC
- used CCleaner to remove unused registry entries and unused files (it seems nothing DF related was done here)
- installed DF 5.1.1 in trial mode. Install directory C:\Program Files (x86)\DisplayFusion
- changed language setting from german to english via Taskbar Icon -> Language -> English (United States)
- nothing else was changed in the settings
- restarted PC
- opened settings via right click on taskbar icon -> Troubleshooting -> enabled logging (important only) - > Apply -> close Window
- left click on start button on secondary Monitor (menu opens on secondary Monitor)
- again left click on start button on secondary Monitor (menu closes on secondary Monitor)

- again left click on start button on secondary Monitor (menu opens on secondary Monitor)
- again left click on start button on secondary Monitor (menu closes on secondary Monitor)
- left click on start button on primary Monitor (menu opens on primary Monitor)
- again left click on start button on primary Monitor (menu closes on primary Monitor)
- again left click on start button on primary Monitor (menu opens on primary Monitor)
- again left click on start button on primary Monitor (menu closes on primary Monitor)
- opened settings via right click on Taskbar Icon -> Troubleshooting -> disabled logging - > Apply -> close Window
nothing else was done in between these actions.

The start menu opens as expected on the monitor the start menu button was clicked on.
Log files are attached.


then I reinstalled DF 6.1.2:
- uninstalled DF 5.1.1 including all settings
- restarted PC
- used CCleaner to remove unused registry entries and unused files (it seems nothing DF related was done here)
- completely removed DisplayFusion install directory manually
- installed DF 6.1.2 in trial mode. (for better comparison I also wanted to use the nomal installer and not the Steam-Version) Install directory C:\Program Files (x86)\DisplayFusion
- uninstalled DF 6.1.2 because trial mode already expired (no secondary taskbar)
- installed DF 6.1.2 via Steam
- started DF 6.1.2 via Steam once
- changed settings to display taskbar on all monitors (Enable Multi-Monitor Taskbars) since it was disabled by default -> Apply
- changed language setting from german to english via Taskbar Icon -> Language -> English (United States) -> Apply
- nothing else was changed in the settings
- restarted PC
- opened settings via right click on taskbar icon -> Troubleshooting -> enabled logging (important only) - > Apply -> close Window
- left click on start button on secondary Monitor (menu opens on primary Monitor)
- again left click on start button on secondary Monitor (menu closes on primary Monitor)

- again left click on start button on secondary Monitor (menu opens on secondary Monitor)
- again left click on start button on secondary Monitor (menu closes on secondary Monitor)
- left click on start button on primary Monitor (menu opens on primary Monitor)
- again left click on start button on primary Monitor (menu closes on primary Monitor)
- again left click on start button on primary Monitor (menu opens on primary Monitor)
- again left click on start button on primary Monitor (menu closes on primary Monitor)
- opened settings via right click on Taskbar Icon -> Troubleshooting -> disabled logging - > Apply -> close Window
nothing else was done in between these actions.

The start menu opens on the primary monitor despite clicking the start menu button on the secondary monitor, but only the first time, then the behavior is as expected
• Attachment [protected]: DF_5.1.1_log-files.zip [36,871 bytes]
• Attachment [protected]: DF_6.1.2_log-files.zip [41,754 bytes]
Sep 19, 2014 (modified Sep 19, 2014)  • #21
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, interesting! I'll re-test 5.1.1 versus 6.1.2 here as well and we'll see what we can find out.

Thanks!
Sep 24, 2014  • #22
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, I can definitely reproduce this issue here now. We'll let you know when it's all fixed up :)

Thanks!
Sep 26, 2014  • #23
User Image
Zefiris
12 discussion posts
Any news about this problem? ;)

---
Zefiris
Oct 31, 2014  • #24
Keith Lammers (BFS)'s profile on WallpaperFusion.com
We've just released DisplayFusion 7.0 Beta 6, and this issue should be all fixed up :)
Nov 4, 2014  • #25
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Zefiris
12 discussion posts
Great!

It seems to work so far, still testing...

Thanks!
:)

---
Zefiris
Nov 4, 2014  • #26
Alan Wade's profile on WallpaperFusion.com
Working fine at my end too!
Thanks Keith :)
Nov 5, 2014  • #27
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WouterNL
2 discussion posts
Hi Display Fusion, and others.

I have the same problem with version 7.2
with the newest version of classic startmenu 4.2.1.

Is there option for to change it ?

When i start a program with the secondaire monitor it will open on the primairy monitor.

I hope you can help my with this problem.
Jul 30, 2015  • #28
Keith Lammers (BFS)'s profile on WallpaperFusion.com
@Wouter: Which version of Windows? I'll test this out here.

Thanks!
Aug 6, 2015  • #29
User Image
Zefiris
12 discussion posts
Hello WouterNL, Keith

I don't have any problems so far with 7.2 and the start menu opening on the primary monitor only.

But I have a small problem which might be related:

So just like my previous problem with the start menu, now the User-Image of the Start8 start menu appears on the primary monitor the first time I click the start putton on the secondary monitor. The start menu itself appears correctly on the secondary monitor.

I didn't have this problem during the 7.2 betas.

---
Zefiris
Aug 6, 2015  • #30
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Yeah, the Start8 menu behaves a bit strangely when we move it. We worked on it for ages to try and fix it but unfortunately it's about as good as it's going to get for now. We've reached out to the Start8 devs to see if they can help us out, but haven't heard anything back yet. We'll definitely post an update if we're able to fix that up though!
Aug 7, 2015  • #31
User Image
WouterNL
2 discussion posts
Quote:
@Wouter: Which version of Windows? I'll test this out here.

Thanks!


Microsoft Windows [Version 6.3.9600]
(windows 8.1)
Aug 25, 2015  • #32
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks Wouter! It seems to work for me here. Do you have the "Launch Start menu shortcuts on current monitor" option enabled on the Settings > Taskbar tab? If so, and it's still not working, can you send me a debug log?
  • On the Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal"
  • Restart DisplayFusion
  • Launch a program from the Classic Start Menu on monitor 2
  • Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
  • Disable debug logging after sending the log
Aug 27, 2015  • #33
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