aacero
5 discussion posts
Graphics card: ATI Radeon HD 58xx with latest drivers from AMD for Windows 7, 64-bit
The card has 3 HDMI outputs, but I only have monitors connected to 2 of them
When hitting the "next monitor" titlebar button for a window on monitor 2, the window to moves to "monitor 3" and becomes invisible/difficult to access.
I've tried "Settings - Advanced Settings - General: Monitor Order = "1, 2", but that did not have any effect
Thanks in advance!
aacero
5 discussion posts
Forgot to mention: using DisplayFusion Pro v3.3.1
If you check the Windows Display settings (right-click the desktop and choose Screen Resolution), does it show 3 monitors? If so, try clicking the third one and choosing "Disconnect the Display" from the Multiple Displays drop down list.
Thanks!
aacero
5 discussion posts
Hi Keith!
When I bring up the Windows Display settings, it shows 2 displays (2 blue boxes, numbered "1" and "2").
If I click the "Detect" button, an additional gray box appears with the text "Another display not detected" inside.
If I select the grayed out display, the "Mutiple Displays" drop-down list defaults to "No display detected" with "Try to connect anyway on: VGA" twice below it. Don't see an option to "Disconnect the Display".
I've attached a screen shot (after pressing the "Detect" button), which will hopefully make things clearer.
Keith.jpg
petrossa
141 discussion posts
Happens to me too. A radeon 6970. But that is not a Displayfusion issue. That's a displaydriver issue. I have a tv and 2 monitors. When the tv is switched off the card still detects the hdmi signal. If i switch the tv on it's the luck of the draw which screen becomes primary. Switching it off and sometimes i have to hunt for my opened windows. The button shows on real windows taskbar but clicking it makes the window open on the tv, which is switched off.
Usually opening the display Catalyst control applet resets everything. So i wrote a tiny app that does a video reset. Works most of the time.
@petrossa: Interesting! I'll have to do some testing to see if there's any way we can workaround the issue in DisplayFusion.
@aacero: Can you email the info from the Troubleshooting tab in DisplayFusion to me at support@displayfusion.com?
Thanks!
aacero
5 discussion posts
Well done! And a bit of a mystery. I do have Air Display installed, but it's not running. I'll try uninstalling it for now since I haven't been using it.
Many thanks!
aacero
5 discussion posts
Confirming: removing the Air Display Support driver fixed the phantom third monitor problem with DisplayFusion AND some weird behavior I was having with AMD Vision Control Center (which used to be the Catalyst stuff IIRC).
Thanks again!
Good to know, thanks for the follow-up!
petrossa
141 discussion posts
It's the same issue as with me then. The displaydriver detects the virtual screen. Attached or not. I use EnumDisplayDevices to get the current state of the display but admittedly that isn't very accurate.
Ah yes, if you go into the Windows Display settings, are you able to disconnect the non-existent display? Or does it not show up at all?
Ah yeah. Crappy deal.
The good news is that we will eventually be including an option to explicitly exclude a specific monitor in DisplayFusion, so even if the monitor is registered as being attached to the system, you'll be able to exclude it from any of the DF functions.
petrossa
141 discussion posts
Good call. I never need the taskbar on my TV, i use an IR remote.
You can actually disable the taskbar on the TV right now if you like. Just right-click the taskbar and navigate to Multi-Monitor Taskbar > Position > Disbabled.