Processing Ajax...

Title

Message

Confirm

Confirm

Confirm

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure you want to delete this item?

Confirm

Are you sure?

User Image
asquared
10 discussion posts
I'm running three monitors - laptop integrated, 43 inch 4K TV and 24f HP monitor through a USB-C hub. On the screens which are split with DF (laptop and TV), the right side window does not extend all the way to the edge. Is this something in my settings or just the way it is?
• Attachment [protected]: screen edge.jpg [33,092 bytes]
May 20, 2020  • #1
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Are the monitors using different scaling levels? If so, this issue should be fixed up in the latest 9.7 Beta version, available here: https://www.displayfusion.com/Download/Beta/

Could you give it a try and let me know how it works out?

Thanks!
May 20, 2020  • #2
User Image
asquared
10 discussion posts
I will try the beta out. Does it matter if I'm using the Pro version?
May 20, 2020  • #3
User Image
asquared
10 discussion posts
Well hot dang. It is still there a bit, but nothing like it was before. Awesome.
• Attachment [protected]: screen edge 2.jpg [12,385 bytes]
May 20, 2020  • #4
User Image
asquared
10 discussion posts
Now the middle of my virtual monitors has a gap. If that's just how it is, I'll live. Just wanted to let you know the beta fixed the edge, but made the middle worse.
• Attachment [protected]: screen middle.jpg [25,917 bytes]
May 21, 2020  • #5
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Strange, as far as I know it shouldn't be leaving gaps at all, but maybe some specific applications could cause an issue there. Could you send me a copy of your troubleshooting info? Here are the steps:

  • Open the Settings > Troubleshooting tab
  • Click the "Export Info to File" button
  • Reply with the file attached
May 21, 2020  • #6
User Image
asquared
10 discussion posts
Here ya go. Thanks.
• Attachment [protected]: DisplayFusionDebugInfo.zip [32,568 bytes]
May 21, 2020  • #7
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Thanks! I've tested with your monitor config, scaling levels, and split layout, but can't reproduce the gaps in the middle or at the edge with 9.7 Beta 14. The apps I was testing with in the splits were Notepad, Notepad++, and File Explorer.

Does it only seem to happen with specific applications?
May 22, 2020  • #8
User Image
asquared
10 discussion posts
I mostly have the same applications open in the same locations for work.

Top Left - Chrome
Bottom Left - OneNote 2016
Right Side - Total by a la mode (real estate appraisal software)

My laptop screen had the side issue with file explorer as well as Total. It does have a gap between Hulu app and file explorer, but perhaps because of the screen size (15 inch vs 43) it is not as visible.
May 22, 2020  • #9
Keith Lammers (BFS)'s profile on WallpaperFusion.com
Ok, thanks! I've checked in with our developers, and this is actually expected. When we set the size value of the window, we have to do some calculations based on the scaling level, but there can be some rounding errors in some situations. Windows does some funky stuff depending on screen size/resolution/scaling level, and we haven't been able to find and correct for every combination of the above. The gap looks to be 2px, so that would be 1px from each split, which would definitely be the rounding issue.

At some point we may be able to fix that up, but at the moment this is expected.

Please let us know if you have any further questions at all.

Thanks!
May 22, 2020  • #10
Subscribe to this discussion topic using RSS
Was this helpful?  Login to Vote(-)  Login to Vote(-)