Windows key not working on Primary monitor

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Chris Rotter

129 discussion posts

The windows key doesn't start the start menu on the primary monitor with display fusion; I was hoping when this would be fixed ?

Oct 8, 2017 (modified Oct 10, 2017) • #1

That's strange! I'm not able to reproduce that here. Could you attach a debug log?

On the DisplayFusion Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Reproduce the issue and note the time so we'll know where to check in the log file
Send us the DisplayFusion.log and DebugInfo.html files (can be found by clicking the Open Log button on the Troubleshooting tab)
Disable debug logging after sending the log

Oct 10, 2017 • #2

Chris Rotter

129 discussion posts

Hi, I've attached the log file, there is no time to check as it only lists the exact day and time I began logging.

• Attachment [protected]: StartMenu_DisplayFusion.log [430,289 bytes]

Oct 15, 2017 • #3

Could you attach your troubleshooting info as well?

Open the Settings > Troubleshooting tab
Click the "Copy to Clipboard" button
Paste the text into a text file (please don't paste the text directly into your reply, the formatting gets garbled and makes it difficult to parse)
Reply with the file attached

Oct 16, 2017 • #4

Chris Rotter

129 discussion posts

Hi, I upgraded to Windows10 (1709) Fall creators edition and the problem is resolved.

Oct 22, 2017 • #5

That's good to hear, thanks for following up!

Oct 24, 2017 • #6